Opportunities and Actions

Posted on July 7, 2021

Using the Opportunity Board We have all been there. Dealing with a pop-up issue that rears its ugly head way too often. Then there is the bad news. We generally deal with the issue in the moment and then forget about it. At least until it comes around to bite us once again.  This is 

New Strategic Planning and Ideation Workshop

Posted on July 6, 2021

LLD is pleased to announce the addition of our new Strategic Planning and Ideation facilitator class and team workshop. These newly developed classes teach students how to use visual tools to facilitate the strategic planning and ideation processes. Some of these tools include: Five Whys Empathy maps Brainwriting SWOT Affinity Mapping And more Given the 

Interpersonal Relationships

Posted on June 30, 2021

If someone rated the quality of your interpersonal relationships on a scale of 1-5, with 5 being “outstanding,” how do you think you would score? Interpersonal relationships require that you intimately give and receive with openness, honesty, and self-sacrifice. Healthy interpersonal relationships are mutually satisfying, meaningful and close. A real test of whether or not 

Social Responsibility

Posted on June 23, 2021

If you work in healthcare it’s likely you already have a strong sense of social responsibility. Assuming responsibility and giving time, effort and/or money for the well-being and positive impact of others is social responsibility. You may know some leaders that are quick to notice and understand what’s happening with their team. You may see 


Posted on June 16, 2021

That car would not let me merge on the highway this morning! My boss didn’t say hello to me when he came in today! That lady was rude to me in the grocery store! I texted her 10 minutes ago and she still hasn’t texted back. Whenever we experience one of these situations it’s too 


Posted on June 9, 2021

When you think of the term “self-actualization” you might think of Maslow’s hierarchy. The level where a person reaches his/her full potential. What’s most interesting is that it’s not about impressing others. Rather it is a full acceptance of ourselves – our faults and limitations, as well as our skills and talents. Self-actualized individuals have 

The Last Half 2021

Posted on June 3, 2021

Welcome to the last half of 2021! I wanted to share some more exciting news from our department and a variety of things you can expect from us before the end of the year. We continue to work towards making our department a solid resource for all our employees. We can only do that with 

Hybrid Course

Posted on June 3, 2021

For those who have a long commute to CenterPoint campus or those who enjoy learning online, our Learning, Leadership and Development classes will soon be transitioning to in-person but don’t fret. We have a new opportunity of you! Soon you’ll have the ability to enroll in a course designed to include participants on Zoom within 

Fired for 45 minutes

Posted on May 26, 2021

Yes, you read it right. It was not my proudest moment, but I now fully recognize how I ended up there. I simply didn’t do what was needed to control the situation I was in. I let it escalate and then took it upon myself to aggravate the situation further. I became combative and let 


Posted on May 19, 2021

It’s often easy to spout our opinions in social media formats but how often do we really step out and stand for what we believe is right, even when no one is by our side? With self-direction and critical thinking skills you can sort through the ideas and expectations of others and reach your own