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Welcome to the Learning and Leadership Development Website

The Learning and Leadership Development department would like to welcome you to our website. If you are here for the first time, we hope this will be your first of many visits to our site. Please save a shortcut to your desktop or add this page to your favorites for easy access in the future.

Course Options

Make improving your skills and advancing your career an integral part of your New Year’s resolution. Get started by visiting our Courses page or download our Course Catalog. These resources outline all of the leadership courses that LLD proudly offers to our employees. Please check back often as new courses and class dates are added periodically. 

Training Consultation

If you are responsible for the creation of education, we would like to offer our assistance on your next project. LLD is prepared to consult with you and your team to create highly effective training for your employees. Utilizing training methodologies that incorporate advanced learning theory and neuroscience, we can assist you with all of your educational needs. For more information regarding how we can assist on your next training project, please take a moment to visit our Services page.

Leadership Quick Tips

Finally, we would like to encourage you to sign up to have our bi-monthly leadership tips sent directly to your inbox. These tips are designed to help incrementally improve your skills as a leader. They are short, to the point, and will never take more than 10 minutes to complete. If you do not already receive these tips, we encourage you to complete the request form located below.

Again, thank you for visiting our website. We wish you all a safe and prosperous 2021.


Featured Courses

Strategic Planning and Ideation

Strategic Planning Image

You will learn what a strategic plan is, isn’t, and how to work together as a group to develop your plan. This includes the identification of department barriers, root cause analysis, Ideation techniques, and the development of SMART goals that will help guide you to your department’s vision. You have two options, you can bring your team to a hands-on workshop or take the individual facilitator class.  

Making Meetings Matter

Bad Meeting

Have you ever spent an hour (or more) in a meeting and left wishing you could have that time back? Do you hold meetings that drain your energy and leave you wondering if you’re wasting your time? Do you believe most meetings are unproductive? 

Leading Without a Title

Four Stages of Leadership

This leadership course was developed specifically for employees who are not currently in a leadership role at Covenant. It covers the important qualities of a leader, self-analysis, and methods the employee can use to continuously improve their leadership skills. 

Quick Tips

Stress Tolerance

Stress Tolerance

Posted on

Nerve-wracking, and overwhelming situations often come unannounced.  When this happens we naturally move to either a fight or flight reaction and neither reaction is likely to help.  Stress tolerance helps us recognize when we’re feeling stressed so we can control our impulse of fight or flight, consider our own personal health and the relationship(s) involved. 

The Interrupter

The Interrupter

Posted on

Interrupting someone is a bad habit we can all fall into, often, without realizing it. Yes, it’s rude, frustrating and can lead to areas of unproductive behaviors and relationships. Do you know someone that constantly interrupts while you are talking? I don’t know about you, but I’ve found myself doing this at home and at 

Burnout

Burnout

Posted on

Have you ever had days where you felt a loss of motivation or emotional depletion? You may have been experiencing burnout. The concept of “burnout” was first brought up in the 1970s by Herbert Freudenberger. It is now officially recognized by the World Health Organization as an occupational phenomenon, not a medical condition. Some common 

Director Update

The Last Half 2021

Halfway There

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Welcome to the last half of 2021! I wanted to share some more exciting news from our department and a variety of things you can expect from us before the end of the year. We continue to work towards making our department a solid resource for all our employees. We can only do that with 

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LLD publishes tips that help you navigate your leadership journey. Simply complete the short form below and these valuable micro-lessons will be sent directly to your inbox.

Learning & Leadership Development News

  • Stress Tolerance

    Stress Tolerance

    Nerve-wracking, and overwhelming situations often come unannounced.  When this happens we naturally move to either a fight or flight reaction and neither reaction is likely to help.  Stress tolerance helps us recognize when we’re feeling stressed so we can control our impulse of fight or flight, consider our own personal health and the relationship(s) involved. 

  • The Interrupter

    The Interrupter

    Interrupting someone is a bad habit we can all fall into, often, without realizing it. Yes, it’s rude, frustrating and can lead to areas of unproductive behaviors and relationships. Do you know someone that constantly interrupts while you are talking? I don’t know about you, but I’ve found myself doing this at home and at 

  • Burnout

    Burnout

    Have you ever had days where you felt a loss of motivation or emotional depletion? You may have been experiencing burnout. The concept of “burnout” was first brought up in the 1970s by Herbert Freudenberger. It is now officially recognized by the World Health Organization as an occupational phenomenon, not a medical condition. Some common 

  • Opportunities and Actions

    Opportunity Board

    Using the Opportunity Board We have all been there. Dealing with a pop-up issue that rears its ugly head way too often. Then there is the bad news. We generally deal with the issue in the moment and then forget about it. At least until it comes around to bite us once again.  This is 

  • New Strategic Planning and Ideation Workshop

    Strategic Planning Image

    LLD is pleased to announce the addition of our new Strategic Planning and Ideation facilitator class and team workshop. These newly developed classes teach students how to use visual tools to facilitate the strategic planning and ideation processes. Some of these tools include: Five Whys Empathy maps Brainwriting SWOT Affinity Mapping And more Given the 

  • Interpersonal Relationships

    Interpersonal Relationships

    If someone rated the quality of your interpersonal relationships on a scale of 1-5, with 5 being “outstanding,” how do you think you would score? Interpersonal relationships require that you intimately give and receive with openness, honesty, and self-sacrifice. Healthy interpersonal relationships are mutually satisfying, meaningful and close. A real test of whether or not 

  • Social Responsibility

    Social Responsibility

    If you work in healthcare it’s likely you already have a strong sense of social responsibility. Assuming responsibility and giving time, effort and/or money for the well-being and positive impact of others is social responsibility. You may know some leaders that are quick to notice and understand what’s happening with their team. You may see 

  • Empathy

    Empathy

    That car would not let me merge on the highway this morning! My boss didn’t say hello to me when he came in today! That lady was rude to me in the grocery store! I texted her 10 minutes ago and she still hasn’t texted back. Whenever we experience one of these situations it’s too 

Read more stories on the Learning & Leadership Development blog .