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Welcome to the Learning and Leadership Development Website

The Learning and Leadership Development department would like to welcome you to our website. If you are here for the first time, we hope this will be your first of many visits to our site. Please save a shortcut to your desktop or add this page to your favorites for easy access in the future.

Course Options

Make improving your skills and advancing your career an integral part of your New Year’s resolution. Get started by visiting our Courses page or download our Course Catalog. These resources outline all of the leadership courses that LLD proudly offers to our employees. Please check back often as new courses and class dates are added periodically. 

Training Consultation

If you are responsible for the creation of education, we would like to offer our assistance on your next project. LLD is prepared to consult with you and your team to create highly effective training for your employees. Utilizing training methodologies that incorporate advanced learning theory and neuroscience, we can assist you with all of your educational needs. For more information regarding how we can assist on your next training project, please take a moment to visit our Services page.

Leadership Quick Tips

Finally, we would like to encourage you to sign up to have our bi-monthly leadership tips sent directly to your inbox. These tips are designed to help incrementally improve your skills as a leader. They are short, to the point, and will never take more than 10 minutes to complete. If you do not already receive these tips, we encourage you to complete the request form located below.

Please check back frequently as our content changes!

Featured Courses

Strategic Planning and Ideation

Strategic Planning Image

You will learn what a strategic plan is, isn’t, and how to work together as a group to develop your plan. This includes the identification of department barriers, root cause analysis, Ideation techniques, and the development of SMART goals that will help guide you to your department’s vision. You have two options, you can bring your team to a hands-on workshop or take the individual facilitator class.  

Making Meetings Matter

Bad Meeting

Have you ever spent an hour (or more) in a meeting and left wishing you could have that time back? Do you hold meetings that drain your energy and leave you wondering if you’re wasting your time? Do you believe most meetings are unproductive? 

Leading Without a Title

Four Stages of Leadership

This leadership course was developed specifically for employees who are not currently in a leadership role at Covenant. It covers the important qualities of a leader, self-analysis, and methods the employee can use to continuously improve their leadership skills. 

Quick Tips

Problem Solving

Problem Solving

Posted on

This is a skill that definitely requires interpersonal relationships because you aren’t the first person to encounter your problem. Of course, you have to recognize and admit there is a problem to solve in the first place. Then list out all the facts (not stories). Then list out possible solutions and do some research. Enlist 

The Vital Few

The Vital Few

Posted on

In Six Sigma, the Vital Few represents the (20%) independent variables (X’s) which contribute to the maximum (80%) of the total variation. While this would be a perfectly good subject to write a quick tip about, I am not going to go there today. Instead, I want to take the concept of a vital few 

Are Your Employees Motivated?

Motivate

Posted on

A frequently mentioned topic that most struggle with is how to motivate people.  We know that motivation is an intrinsic quality and that some individuals have loads of internal motivation and others, well … they simply don’t.  The question becomes, “How do I motivate my employees?”  And while we can’t teach you how to give 

Director Update

The Last Half 2021

Halfway There

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Welcome to the last half of 2021! I wanted to share some more exciting news from our department and a variety of things you can expect from us before the end of the year. We continue to work towards making our department a solid resource for all our employees. We can only do that with 

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LLD publishes tips that help you navigate your leadership journey. Simply complete the short form below and these valuable micro-lessons will be sent directly to your inbox.

Learning & Leadership Development News

  • Problem Solving

    Problem Solving

    This is a skill that definitely requires interpersonal relationships because you aren’t the first person to encounter your problem. Of course, you have to recognize and admit there is a problem to solve in the first place. Then list out all the facts (not stories). Then list out possible solutions and do some research. Enlist 

  • The Vital Few

    The Vital Few

    In Six Sigma, the Vital Few represents the (20%) independent variables (X’s) which contribute to the maximum (80%) of the total variation. While this would be a perfectly good subject to write a quick tip about, I am not going to go there today. Instead, I want to take the concept of a vital few 

  • Are Your Employees Motivated?

    Motivate

    A frequently mentioned topic that most struggle with is how to motivate people.  We know that motivation is an intrinsic quality and that some individuals have loads of internal motivation and others, well … they simply don’t.  The question becomes, “How do I motivate my employees?”  And while we can’t teach you how to give 

  • Flexibility

    Flexibility

    While it’s probably important that we can all do a yoga stretch that’s not the “flexibility” we’re talking about here. Emotional intelligent flexibility is defined as a skill where one is able to adjust their feelings, thoughts, and behaviors to changing situations, people that are different from themselves, and the possibility that we may not 

  • Reality Testing

    Reality Testing

    Reality Testing can help us steer clear of disappointments and unexpected losses. We can look at this EI component a couple of ways 1) not living in the present or 2) believing something that isn’t reality. If you find yourself always looking back to “I have always done it this way” or looking forward to 

  • Impulse Control

    Impulse Control

    In a society where instant results are expected from food service to e-mail responses it can be difficult to maintain impulse control. Being able to control your emotions and behaviors is essential for self-regard, successful interpersonal relationships, and stress tolerance. When we react too quickly in a situation and follow our immediate emotions we’re most 

  • Brainstorm Advisory

    Brainstorm Advisory

    In a typical brainstorming session, you pack the room full of people and start shouting ideas at a facilitator. The facilitator then writes the ideas down on a whiteboard. The extroverts in the room dominate the session by simultaneously throwing out their solutions or even ridiculing those offered by the other participants. The introverts in 

  • Zoom Fatigue

    Zoom Fatigue

    Remember the days when we could attend a meeting in person? We would grab all of our meeting essentials (laptop, pad and pen, cell phone, etc.) and walk into a room where we could see others around us. Today (for most of us), we sit/stand in-front of a screen looking straight ahead and sometimes asking 

Read more stories on the Learning & Leadership Development blog .