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Carrots and SticksWelcome to the Learning and Leadership Development Website

The Learning and Leadership Development department would like to welcome you to our website. If you are here for the first time, we hope this will be your first of many visits to our site. Please save a shortcut to your desktop or add this page to your favorites for easy access in the future.

Course Options

Make improving your skills and advancing your career an integral part of your annual goals. Get started by visiting our Courses page or download our Course Catalog. These resources outline all of the leadership courses that LLD proudly offers to our employees. Please check back often as new courses and class dates are added periodically. 

Training Consultation

If you are responsible for the creation of education, we would like to offer our assistance on your next project. LLD is prepared to consult with you and your team to create highly effective training for your employees. Utilizing training methodologies that incorporate advanced learning theory and neuroscience, we can assist you with all of your educational needs. For more information regarding how we can assist on your next training project, please take a moment to visit our Services page.

Leadership Quick Tips

Finally, we would like to encourage you to sign up to have our bi-monthly leadership tips sent directly to your inbox. These tips are designed to help incrementally improve your skills as a leader. They are short, to the point, and will never take more than 10 minutes to complete. If you do not already receive these tips, we encourage you to complete the request form located below.

Please check back frequently as our content changes!

Featured Courses

Strategic Planning and Ideation – Facilitator Training

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Strategic Planning and Ideation – Facilitator Training This class teaches the same tools as those used in the workshop but doesn’t require team participation. In the facilitator training, you will learn the skills and tools necessary to lead your team through the strategic planning process. Some of the tools taught are: Five Whys Empathy maps 

Leading Without a Title

Four Stages of Leadership

This leadership course was developed specifically for employees who are not currently in a leadership role at Covenant. It covers the important qualities of a leader, self-analysis, and methods the employee can use to continuously improve their leadership skills. 

Understanding Your PDP Results

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Professional DynaMetric Program (PDP) is a behavioral assessment that measures the dynamics of an individual by focusing on four cornerstones of behavior. Ultimately these behavioral styles culminate to form our personality. The assessment identifies motivators and shows how environmental factors affect stress, energy and satisfaction levels. An emphasis is placed on how you accomplish tasks, communicate, your leadership style, motivators / de-motivators, mental energy level, and behavioral satisfaction. 

What are They Really Saying? Body Language and Non-verbal Communications

Body language

This course is based on the twenty-plus years of research and experience of former FBI agent and non-verbal communications expert, Joe Navarro. The student will learn how to identify and analyze the involuntary signals sent by the limbic brain through non-verbal communications. 

Quick Tips

How to Plan and Conduct an Effective Meeting

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So you have decided you need to call a meeting to discuss an important item with your staff or coworkers… now what? Aside from having a thorough understanding of the topic at hand, there are several things to consider when thinking about how you want your meeting to run. Could your meeting be conducted virtually 

Small Wins, Big Impact

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We all know that healthcare moves at a fast pace. Each day brings new challenges, new opportunities, and constant change. The stakes are high – sometimes even life or death. Whether you are providing direct patient care or working behind the scenes to support those at the bedside, the tasks at hand can seem overwhelming. 

Simply Put, Put it Simply

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Newspaper writers across the country have an important rule that their writing must be at a fifth grade reading level. Why is this? The answer is simple:  it is simple to understand. At a fifth grade reading level, readers will understand what is being communicated through the writing. The focus of the writing is not 

Department Update

Farewell

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It is with a very heavy heart that I share that I am leaving Covenant Health. I have a wonderful opportunity with a biotech company but will remain in the area. I have immensely enjoyed my time with Covenant. I have had the opportunity to work with many of you and gotten to know several 

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Learning & Leadership Development News

  • How to Plan and Conduct an Effective Meeting

    So you have decided you need to call a meeting to discuss an important item with your staff or coworkers… now what? Aside from having a thorough understanding of the topic at hand, there are several things to consider when thinking about how you want your meeting to run. Could your meeting be conducted virtually 

  • Small Wins, Big Impact

    We all know that healthcare moves at a fast pace. Each day brings new challenges, new opportunities, and constant change. The stakes are high – sometimes even life or death. Whether you are providing direct patient care or working behind the scenes to support those at the bedside, the tasks at hand can seem overwhelming. 

  • Simply Put, Put it Simply

    Newspaper writers across the country have an important rule that their writing must be at a fifth grade reading level. Why is this? The answer is simple:  it is simple to understand. At a fifth grade reading level, readers will understand what is being communicated through the writing. The focus of the writing is not 

  • Strike a Winning Pose!

    If you ever watch an Olympic sprint event or marathon, you will most likely notice a common theme for those individuals who take home the gold medal. These victorious athletes exhibit powerful body language after they pass through the finish line:  they stand up tall and throw their arms up into a strong, high V 

  • Got Influence?

    Fundamentally, leadership is all about influence. In her book, “You Have More Influence than You Think,” Vanessa Bohns references multiple studies that indicate that we have more influence over others than we actually believe we do. Whether this influence is in the workplace or at home, it is a scientific fact that most people underestimate 

  • They’re not your type!

    Chronotype that is. Daniel Pink points out in his best-selling book, When, that there is substantial evidence that our emotional levels tend to follow a daily pattern. We all know this, right? Who doesn’t hit that afternoon lull? We just don’t all hit it at exactly the same time. Pink categorizes people into 3 distinct 

  • Motivate This!

    Science tells us that motivation is much more than carrots and sticks. In fact, studies have proven that excessive extrinsic (external) rewards can actually reduce motivation in the long run. Some of the most detrimental extrinsic rewards are of the if/then variety. For example: If you meet your quota of 1000 parts produced, you will 

  • PowerPoint – Remove Background

    Have you ever wanted to remove a background from a picture but don’t have access to a photo editor? If you have PowerPoint 2010 or newer, try this:   

Read more stories on the Learning & Leadership Development blog .