Reality Testing

Posted on August 25, 2021

Reality Testing can help us steer clear of disappointments and unexpected losses. We can look at this EI component a couple of ways 1) not living in the present or 2) believing something that isn’t reality. If you find yourself always looking back to “I have always done it this way” or looking forward to 


Impulse Control

Posted on August 18, 2021

In a society where instant results are expected from food service to e-mail responses it can be difficult to maintain impulse control. Being able to control your emotions and behaviors is essential for self-regard, successful interpersonal relationships, and stress tolerance. When we react too quickly in a situation and follow our immediate emotions we’re most 


Brainstorm Advisory

Posted on August 11, 2021

In a typical brainstorming session, you pack the room full of people and start shouting ideas at a facilitator. The facilitator then writes the ideas down on a whiteboard. The extroverts in the room dominate the session by simultaneously throwing out their solutions or even ridiculing those offered by the other participants. The introverts in 


Zoom Fatigue

Posted on August 4, 2021

Remember the days when we could attend a meeting in person? We would grab all of our meeting essentials (laptop, pad and pen, cell phone, etc.) and walk into a room where we could see others around us. Today (for most of us), we sit/stand in-front of a screen looking straight ahead and sometimes asking 


Stress Tolerance

Posted on July 28, 2021

Nerve-wracking, and overwhelming situations often come unannounced.  When this happens we naturally move to either a fight or flight reaction and neither reaction is likely to help.  Stress tolerance helps us recognize when we’re feeling stressed so we can control our impulse of fight or flight, consider our own personal health and the relationship(s) involved. 


The Interrupter

Posted on July 21, 2021

Interrupting someone is a bad habit we can all fall into, often, without realizing it. Yes, it’s rude, frustrating and can lead to areas of unproductive behaviors and relationships. Do you know someone that constantly interrupts while you are talking? I don’t know about you, but I’ve found myself doing this at home and at 


Burnout

Posted on July 14, 2021

Have you ever had days where you felt a loss of motivation or emotional depletion? You may have been experiencing burnout. The concept of “burnout” was first brought up in the 1970s by Herbert Freudenberger. It is now officially recognized by the World Health Organization as an occupational phenomenon, not a medical condition. Some common 


Opportunities and Actions

Posted on July 7, 2021

Using the Opportunity Board We have all been there. Dealing with a pop-up issue that rears its ugly head way too often. Then there is the bad news. We generally deal with the issue in the moment and then forget about it. At least until it comes around to bite us once again.  This is 


New Strategic Planning and Ideation Workshop

Posted on July 6, 2021

LLD is pleased to announce the addition of our new Strategic Planning and Ideation facilitator class and team workshop. These newly developed classes teach students how to use visual tools to facilitate the strategic planning and ideation processes. Some of these tools include: Five Whys Empathy maps Brainwriting SWOT Affinity Mapping And more Given the 


Interpersonal Relationships

Posted on June 30, 2021

If someone rated the quality of your interpersonal relationships on a scale of 1-5, with 5 being “outstanding,” how do you think you would score? Interpersonal relationships require that you intimately give and receive with openness, honesty, and self-sacrifice. Healthy interpersonal relationships are mutually satisfying, meaningful and close. A real test of whether or not