Personal Safety Tips

Posted on November 17, 2021

It’s important to know how to keep yourself and others safe, especially when traveling to and from work. Review and share these safety tips with your coworkers to help keep yourself safe! 1. Don’t be predictable – Vary the times you come and go – Vary your routes to work, school, gym and errands 2. 


Director Update – Q4

Posted on October 6, 2021

I hope this update finds you and your loved ones well! It’s difficult to believe we’re already approaching the holidays. I wanted to take a moment to update you on some things we’re completing in the remainder of 2021 and some preliminary insights for 2022. As you know, in person classes were few and far 


Optimism

Posted on September 29, 2021

Optimists always see the glass half full. They believe good things are always occurring and bad things happen on occasion. They see difficult situations as opportunities to do something great and will work harder to make an impact. Their reality is essentially good. Optimism requires flexibility and will impact your self-regard, self-actualization, stress tolerance, and 


Problem Solving

Posted on September 22, 2021

This is a skill that definitely requires interpersonal relationships because you aren’t the first person to encounter your problem. Of course, you have to recognize and admit there is a problem to solve in the first place. Then list out all the facts (not stories). Then list out possible solutions and do some research. Enlist 


The Vital Few

Posted on September 13, 2021

In Six Sigma, the Vital Few represents the (20%) independent variables (X’s) which contribute to the maximum (80%) of the total variation. While this would be a perfectly good subject to write a quick tip about, I am not going to go there today. Instead, I want to take the concept of a vital few 


Are Your Employees Motivated?

Posted on September 8, 2021

A frequently mentioned topic that most struggle with is how to motivate people.  We know that motivation is an intrinsic quality and that some individuals have loads of internal motivation and others, well … they simply don’t.  The question becomes, “How do I motivate my employees?”  And while we can’t teach you how to give 


Flexibility

Posted on September 1, 2021

While it’s probably important that we can all do a yoga stretch that’s not the “flexibility” we’re talking about here. Emotional intelligent flexibility is defined as a skill where one is able to adjust their feelings, thoughts, and behaviors to changing situations, people that are different from themselves, and the possibility that we may not 


Reality Testing

Posted on August 25, 2021

Reality Testing can help us steer clear of disappointments and unexpected losses. We can look at this EI component a couple of ways 1) not living in the present or 2) believing something that isn’t reality. If you find yourself always looking back to “I have always done it this way” or looking forward to 


Impulse Control

Posted on August 18, 2021

In a society where instant results are expected from food service to e-mail responses it can be difficult to maintain impulse control. Being able to control your emotions and behaviors is essential for self-regard, successful interpersonal relationships, and stress tolerance. When we react too quickly in a situation and follow our immediate emotions we’re most 


Brainstorm Advisory

Posted on August 11, 2021

In a typical brainstorming session, you pack the room full of people and start shouting ideas at a facilitator. The facilitator then writes the ideas down on a whiteboard. The extroverts in the room dominate the session by simultaneously throwing out their solutions or even ridiculing those offered by the other participants. The introverts in